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Boldly go where no brand has gone before!

by Anthony Ryman

Qatar Today
 
 

Futurologists' favourite quotes

Henry Ford: 'If I had asked people what they wanted, they would have said faster horses.'
Alvin Toffler, futurologist and writer: 'The future always arrives too fast... and in the wrong order.'
Prof Alan Kay, computer scientist based at UCLA: 'The only way you can predict the future is to build it.'
Rudyard Kipling: 'If you can dream - and not make dreams your master.'
William Gibson 'The future has already happened, it just isn't very well distributed.'
 

We live in an age where the impossible is nothing! Society goads us into believing that we can achieve the impossible (Adidas ad). And we are left with the notion that if we think it, we can make it real.

A recent phenomenon in the growth of the consultants industry has been the mushrooming of futurology or futurologists as they like to be known. In the old days, these would have been the back-room boys, slightly off-key, quirky figures with nicotine-stained fingers and ill-fitting suits who whimpered occasionally while talking about morphogenetic resonance or palliative psycho-somatics or similar. Never wheeled out to face the big wheels, but happily left in some broom cupboard at the dark end of the corridor. These are the people who cracked the Enigma code and saved Britain from defeat.

So let’s take a step into the future and see what some of the leading future sayers have got in store for us. Futurologists have given us a peep into the future, into what is possible.
Luckily not all they predict becomes reality, but here are some of their predictions:

2012: personal “black boxes” record everything you do every day.

Why you would want to record what you do every day is beyond me, there are some things I would rather forget. But somehow, with the rise of blogs, video diaries and podcasts you could see this particular prediction actually becoming reality.


2015: images beamed directly into your eyeballs

The new television. Who needs to make a decision between plasma or LCD anymore and more importantly where are you going to put the TV in our increasingly smaller houses (see below).
A neat idea – now you can drive and watch TV at the same time –hmmm? I don’t know.

2017: first hotel in orbit

Great. I’d love to be one of the second people to go and try this out (just want to make sure that they come back safely). But just don’t tell me where all the effluent goes, OK?

2020: artificial intelligence elected to parliament

This doesn’t surprise me. I don’t understand why they don’t do it now. They all seem fast asleep when you look into Parliament TV. What I want to know is how they’re going to programme the robots to lie constantly.

2040: robots become mentally and physically superior to humans

Why did it take them so long? Anyway it seems to me, it’ll be all over by then and we’ll just be human playthings – though they might not have our ability to ruin the planet so successfully.

2075 (at the earliest): time travel invented

A pity this is going to take awhile. I would have loved to come back and correct all the mistakes I’ve made so far.

So there’s your starter for 10 - from some of the greatest thinkers on the planet as to what to expect in the next seventy years or so.

Here’s some thinking that’s more relevant to here and now and it has to do with the cultural phenomenon called brands. In my view, brands represent the single greatest gift that commerce has ever given to culture. Brands have now become a shorthand to recognise your kind of people. A shorthand to state “this is who I am or who I want to be”.
Imagine you walk into a dinner party and you’re one of the last people to enter. You do a quick radar of the room and within 6 seconds you’ve evaluated who’s a friend, who’s a foe, who’s interesting, alluring. attractive and who’s not. Amazing, huh? And all by the clothes people wear, hairstyle, accessories, posture and general attractiveness. This is the power of brands.
What once was a signifier of quality and consistency has now become our way of identifying “our” tribe or “their tribe”.

Another interesting facet of brands is this relatively new phenomenon of what the brand gurus call “brand extension”. This is something as simple as assessing the values or attributes of a given brand and imbuing those values into another product/service, thereby extending your brand to a whole different product category. Brand extension is a recent remarkable development because it implies that the brand has a life and personality all its own and if the emotions, attributes or values surrounding it are sufficiently powerful, credible or believable, then we will accept that it is capable of delivering. So we have Caterpillar –one of the strongest manufactures of trucks and heavy lifting equipment that realised that their brand is known for being dependable, tough, rugged and reliable. Searching around, they happened upon the outdoors footwear market and so was born the Caterpillar hiking boot and urban boot and so on.
This is why we wear Porsche or Bulgari Sunglasses, even if they are not made by Porsche or Bulgari but by some contract sunglass manufacturer.

 

Here are a few more predictions which may or may not see the light of day but certainly make sense to me.

 

The Aperta Hybrid Car is a 2-seat 3-wheel bio diesel concept car of a near future that achieves 330 miles to the gallon and is made almost entirely of lightweight composites.

The real question is how do we get them on the road and make the transition from our current breed of heavy metal machines to small aerodynamic composite-materials hybrids ( and fuel cells) without having both types sharing the road. Is there going to be a cut-off date when we say nor more fuel-guzzling heavy metal machines are allowed on the road?

 

In a possible world first, Audi has launched its own TV channel in the UK. The move comes as companies try to shift their marketing budget away from traditional media, in particular the 30 second TV spot. With the arrival of PVR’s such as TIVO and SKY+, and the threat that the Internet has on TV programme distribution, people are increasingly time-shifting their favourite programmes and skipping through ads. Expect more of the same from all industry sectors over the coming years as brands innovate to stay ahead of new media.

 

The micro compact home is a lightweight modular and mobile home for one or 2 people. In the 2.6m cube you can work, sleep, dine and cook and wash making it suitable for everyday use. Carry it around on the back of your hybrid car and just put it down on a clear piece of land when you want to stop for a couple or weeks or months. The phenomenon of working form home turned upside down

 

A growing trend, green roofs consist of a thin layer of plants covering roofs of buildings designed to reduce air pollution, control heating and cooling costs and absorb storm runoff. This reduces roof temperature by between 19-31%. Approximately 2 million square feet of green roofs are in Chicago and the fashion is growing.

 

 
Here are top predictions for the direction of brands and their interaction with society
 
Brands that influence culture sell more; culture is the new catalyst for growth. In other words, brands have to have depth, something to say which registers with us as believable and true and fits into our value system – i.e. your brand has to have a point of view – an attitude!

Today's consumer is saying “enough” with trying to sell me something. I call it “consumer overload”. Consumers are saying “give me what I need or want” and if you don’t someone else will. This is the smartest most media savvy generation to have ever walked the planet.

Make it personal. If it’s not relevant or useful to me, why should I buy?. Consumers are looking for something “special” and “unique” that sets them apart. The era of mass production has worked. It’s a success. People are now looking for “Individuality”, an expression, i.e. more about symbolism than function -  what does this say about me?

Forget the transaction, just give me an experience! If you’re not trying to build a relationship with your customer, if you haven’t won the right to dream in their world, if you’re not offering them a theatre of experience, then it’s no sale!

Deliver what you promise. If your promise doesn’t meet my expectation, you lose! Brand experience is now key to everything and it doesn’t stop when your product leaves the factory or store.

You are only as good as your weakest link; do you know where your weakest link is? More often than not it’s at the interface or interaction between sales person and customer. How are you going to keep staff motivated and “on brand”?. It’s not enough to just pay them better. People need a reason to believe, and I’m not talking about customers here! (though they need it too). In a rent Gallop Poll of school leavers, 82% said they were looking for a job that was personally fulfilling. So what’s your offer?

Companies need to show that they are socially responsible. They have taken over from the welfare state. It’s not enough to just generate billions of dollars of profit. People want to know that you have a heart, a conscience, that you truly care. Witness the PR debacle over Nike Sweatshops! So what's your cause, what's your contribution?

Keep your finger on the pulse of trends and fashions. Time really is moving faster and if you’re not “with it”, you’re a “has-been”!

Innovation is the new “IN”. If you’re not busy innovating, you’re not in the game. Witness the demise or falling back of companies who stopped still and took a breather when they hit the top of the mountain. Where are they now? A company’s shelf life is less than a human’s. Tomorrow’s Google hasn’t even been born yet, and where was Google nine years ago, a dream by two people working late at University. Probably what’s happening right now for the next company that’s going to make the quantum leap and develop the super killer application to wow us all.

 
 
 
 
 
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